Support Center

How Can We Help?

We're reachable right where you are — by phone, email, or an online support request, Monday–Friday, 7am–7pm CT. Get the help you need in the way that works best for you.

Your Options

Reach Us However Works Best for You

Phone and email support are both included — pick whichever is easiest, or send us a detailed request below. You can also access our knowledge base and self-help tutorials any time you're logged in.

Phone and email support — Monday–Friday, 7am–7pm CT.

Support Team

Real People Who Know Your Account

You're never just a ticket number. From day one, you have a team that knows you and your account.

A Dedicated Account Manager

When you move forward with AcquireTM, you're assigned a dedicated account manager who is your primary point of contact. They know you and they know your account — no getting bounced around or waiting for someone to get “up to speed.”

A Full Specialist Team Behind Them

Your account manager is backed by a team of AcquireTM specialists supporting your implementation and ongoing needs. They're here for you too — with help available by phone and email. We work to get you the answers and support you need quickly.

Common Questions

Frequently Asked Questions

Quick answers to common questions

Click "Forgot Password" on the login page and enter your email address. You'll receive a link to reset your password within a few minutes.

Support Request

Didn't Find Your Answer?

Tell us who you are and what you need. Your request goes straight to our support team, and we'll follow up by email.

I'm reaching out as

Submitting opens your email app with the details filled in, addressed to support@acquiretm.com. Just hit send.

Prefer to Reach Out Directly?

Our support team is available by phone and email Monday through Friday, 7am to 7pm CT.